Frequently Asked Questions
Everything you need to know about your Pixi Beauty experience.
When will my order ship?
Most orders are processed within 24 to 48 hours. Once shipped, you will receive a tracking number via email to monitor your package's journey.
What is your return policy?
We want you to love your glow. If you are not satisfied, you can return unused or gently used products within 30 days of purchase for a full refund.
Are Pixi Beauty products cruelty-free?
Yes, Pixi Beauty is proud to be 100% cruelty-free. We do not test our products or ingredients on animals, nor do we ask others to do so on our behalf.
How can I check the status of my order?
You can track your order by logging into your account on our website or by clicking the tracking link provided in your shipping confirmation email.
Do you offer international shipping?
We currently ship to many countries worldwide. Please select your region from the country selector to see specific shipping rates and estimated delivery times.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Afterpay in select regions.