Returns & Exchanges
At Pixi Beauty, we want you to love your glow; if you are not completely satisfied with your purchase, we offer easy returns on products within 30 days of the delivery date. Please note that items must be in their original packaging and gently used to be eligible for a refund.
Initiate Your Return
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Items
Securely place the products in their original packaging, ensuring all caps are tightened to prevent leakage during transit.
Label and Ship
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing